Multi Question Customer Satisfaction (CSAT) Surveys

Multi question surveys are useful for collecting detailed feedback across various product or service categories. The insights derived will help improve operational efficiencies and customer satisfaction. Our CSAT module helps you

• Create your own surveys with multiple answer types
• Rich, pre-existing industry specific templates to get you started on Day 1
• Plug the surveys at various touch-points in your customer journey
• Sideshow like visualization to analyse results
• Send request through email and SMS
• Integrate with your ERP, CRM or POS system