Service File · CRM SOFTWARE DEVELOPMENT

CRM Software Development

We build CRM systems that track leads from first enquiry to closed sale, log follow-ups and calls, and give your sales team visibility they don't get from a notebook or spreadsheet.

What's Included

Everything covered in this service

Every engagement starts with a short consultation so the scope matches your actual need — here's what's typically included in our crm software development package.

  • Lead capture forms & pipeline setup
  • Follow-up & task reminder system
  • Sales team performance dashboard
  • Custom pipeline stages for your process
  • WhatsApp/email log integration
  • Reports export (Excel/PDF)
CRM Software Development — OJSS IT Consultancy team at work
Our Process

How we take this from enquiry to delivery

01

Consultation

Share your requirement over a call or WhatsApp — we understand your goals, timeline and budget.

02

Proposal

We send a clear scope and cost estimate in writing, no hidden line items.

03

Build

Our team designs and develops your solution, with progress updates along the way.

04

Launch & Support

We deploy, train your team, and stay on for post-launch support.

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FAQs

Common questions about CRM Software Development

Can the CRM be customised to our sales process?

Yes, pipeline stages, fields and reports are built around how your team actually sells.

Will it work for a small 2–3 person sales team?

Yes, CRM systems scale from small teams to large multi-branch sales operations.

Can leads be captured directly from our website?

Yes, we connect website forms and WhatsApp enquiries directly into the CRM pipeline.

Open a Case File

Ready to start your crm software development project?

Tell us about your requirement on WhatsApp or email — we'll respond with a clear scope and cost estimate.